ScienceDaily (Jan. 19, 2011) — Married people may think they communicate well with their partners, but psychologists have found that they don't always convey messages to their loved ones as well as they think -- and in some cases, the spouses communicate no better than strangers.
The same communication problem also is true with close friends, a recent study has found.
"People commonly believe that they communicate better with close friends than with strangers. That closeness can lead people to overestimate how well they communicate, a phenomenon we term the 'closeness-communication bias,'" said Boaz Keysar, a professor in psychology at the University of Chicago and a leading expert on communications.
Keysar's colleague Kenneth Savitsky, professor of psychology at Williams College in Williamstown, Mass., devised an experiment resembling a parlor game to study the issue. In it, two sets of couples sat in chairs with their backs to each other and tried to discern the meaning of each other's ambiguous phrases. In all, 24 married couples participated.
The researchers used phrases common in everyday conversations to see if the spouses were better at understanding phrases from their partners than from people they did not know.
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